Frequently Asked Questions

What is your production time?
Our production time varies depending on the project’s scope and complexity. We will provide you with a detailed timeline after discussing your specific requirements. Custom pieces naturally require more time than selecting items from our current collections.

Do you have a physical showroom?
Yes, we welcome you to visit our showroom to experience our collections in person. We recommend scheduling an appointment to ensure we can dedicate our full attention to your visit and provide a personalized consultation.

Can you work with custom dimensions?
Absolutely. We specialize in custom-made pieces tailored to your exact specifications and space. Share your vision with us, and we will bring it to life with precision and care.

What materials do you use?
We are committed to excellence and sustainability, using only high-quality, responsibly sourced materials. Our offerings include solid woods, premium veneers, metals, and upholstery fabrics, each selected for its durability, beauty, and environmental integrity.

What is your design process?
Our process begins with a conversation to understand your needs, style, and functional requirements. From there, we develop initial concepts for your review. Upon your approval, we move into detailed design and fabrication, keeping you informed at every stage.

Do you offer design consultation services?
Yes, we provide comprehensive design consultations. Our team can assist you with space planning, material selection, and creating a cohesive look that reflects your personal style and enhances your living or working environment.

Do you ship internationally?
We do offer international shipping. The costs and logistics will be outlined based on your location and the size of the order. Please contact us for specific details related to your destination.

How do I care for my furniture?
Care instructions are provided with each piece, as they vary based on the materials and finishes used. Generally, we recommend using a soft, dry cloth for dusting and avoiding harsh chemicals or abrasive cleaners to preserve the beauty of your furniture.

What is your warranty policy?
We stand behind the quality of our craftsmanship. Our furniture comes with a warranty that covers manufacturing defects. Specific terms and duration will be provided with your purchase documentation.

How do I start a project with you?
Getting started is easy. Simply reach out to us to arrange an initial discussion. We’ll listen to your ideas, answer your questions, and guide you through the next steps to begin creating your custom furniture piece.